Xsolla Roblox Customer Support
See xsolla verification charges for more information.
Xsolla roblox customer support. We are currently experiencing heavier than normal support traffic therefore response times may be slower. The supposed customer service agent at xsolla in charge of our claim who called herself kate at 265 8323 denied our claim shortly after. Its clear there was no investigation and their default mode is to deny it was fraud. Roblox is a global platform that brings people together through play.
Register the correct billing information with the card provider. We appreciate your patience and understanding. Xsolla support is varied in the negative help from xsolla support team is very dependent on the support agent you connect to. Roblox server uptime anxiety roblox music code roblox bgs kelogish value list inquisitormaster roblox royale high nobody knew he was a prince top 5 mmorpg games in roblox best mmorpgs in 2018.
Nataly was helpful and communicative. At the very least they should have taken the claim seriously and looked into it. Xsolla provides a detailed and searchable faq plus multiple contact options for gamer support. Xsolla will create a micro transaction on your financial account typically between 020 090 usd.
The amount of this micro transaction is the verification code that you must enter in the form. Robloxs fraud prevention measures were triggered. Lana was abysmal disconnecting or redirecting with weblink to avoid action. Find out how you can launch monetize and scale your video games worldwide with no upfront costs using xsollas comprehensive suite of tools and services.
You only need to enter the numeric value of the charge so if your code is 044 you must enter 044 in the form to verify your transaction.